Therapydia is a national brand of Physical Therapy clinics emphasizing longer one-on-one treatments and delivering wellness services to help our patients reach their lifetime wellness goals. We strive to create an environment that fosters wellness with clinics that are well-appointed, well-equipped and well-staffed. Therapydia’s Clinic Directors are expert thought-leaders in their fields and are committed to the highest levels of patient satisfaction and long-term outcomes. We are creating the PT clinics of the future – designed to inspire you, rejuvenate you, and help you reach your goals.
Therapydia’s mission of creating Lifetime Patient Relationships is enabled by our innovation in providing a timeline of services that keeps our patients engaged during rehab, prevents future injuries, and helps them achieve their performance goals.
Our mission is to empower Physical Therapists to lead a new type of physical therapy clinic designed around enhancing every patient’s long-term well-being. Therapydia clinics offer rehabilitation, preventative care and long term wellness programs in a sun-lit, boutique setting.
PTs are highly motivated, highly trained and uniquely positioned to be the Primary Wellness Providers. We are creating clinics of the future – designed to inspire you, rejuvenate you and help you reach your goals.
At Therapydia, we define quality through the eyes of our patients. We pride ourselves on welcoming feedback and continuously optimizing the patient experience. Everyone at the company receives a bonus based on patient satisfaction as defined by both the quantity and score of patient satisfaction surveys. We receive satisfaction surveys from over 40% of our patients and we have averaged over 9.8 out of 10 on those surveys.
We then go one step further and evaluate our “Net Promoter Score” or NPS. This benchmark only gives us credit of “1” if a patient gives us a 9 or a 10 on a satisfaction survey, “0” if a patient give us an 8 and, “-1” if a patient gives us anything below an 8! Then you multiply that fraction by 100. Therapydia currently has a Net Promoter score of 93! That’s significantly higher than Apple (72) or Amazon (68), and is approaching Tesla’s 2019 NPS (96), which is the highest NPS we’ve ever seen. We challenge you to find a healthcare company with a better NPS score!
If you are passionate about providing an extraordinary level of patient satisfaction and are dedicated to helping your patients achieve their long-term goals, apply today!
We value our referral sources like gold. We pledge to provide the highest quality of patient care and communication. Our proprietary patient relationship management software, ReferralJET, keeps referral sources in the loop and meticulously tracks your patient’s satisfaction and makes sure that sources receive all patient testimonials. Most importantly, ReferralJET provides referral sources with aggregate satisfaction and outcomes for all patients they have referred to us over time.
You can trust us and believe that we are committed to our core values.